What are different types of CRM software?
By Pranjali Manore As we all know, CRM software is now the biggest software market globally as companies are competing to win clients. Gartner's study reveals that the CRM software market is now worth a quarter of worldwide enterprise application software revenue, totalling $193.6 billion in 2018. The research also predicts that customer relationship management value will continue to grow, even up until 2025. The most important advantage of this software is that it comes in many forms, irrespective of your companies' size, whether big or small and how much you're willing to invest, you can find a tool for you. In the previous blogs, I have talked about CRM and its benefits to cover CRM types in general. There are five different types of CM software. Let's take a closer look at it. 1. Operational: Operational CRMs provide your marketing, sales, and customer service departments the practicability to better support your existing