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Showing posts from December, 2020

How Retail Businesses Reap the Benefits of CRM Software?

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By Pranjali Manore CRM Software has two major purposes- it helps you create a customer database and connect with potential clients.   Successful businesses are the result of great customer service. Though each and every business understands the importance of a 'customer-first approach,' only a few succeed in maintaining cordial relationships with prospective and existing customers. The system helps to reorganize sales and after-sales procedures and maintaining large-scale customer data.    A powerful CRM plan saves the details of every customer interaction and assists in evaluating each sale's data. It also records the frequency of after-sales services, making sure every customer is satisfied. In a nutshell, CRM leads to the success of your business.     Let's have a look at the reasons why CRM is important for your business:     Helps you plan ahead of time:   CRM software assists you plan your marketing and sales activities. You can set the...

How college management benefits from ERP software?

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 By Pranjali Manore   In the COVID-19 times, we all have learned that higher education is no longer confined to the four walls. It has crossed the limitations of time and geographical boundaries. Not only students but institutions have also found a need to advance on various fronts. The lockdown has empowered themselves with advanced technologies, the latest software, superior facilities, and so on to attract a large number of students and increase retention rates.    Welcoming the new year, the higher education sector is advancing swiftly and exploring newer realms. Currently, institutions are increasingly installing college management software to handle all administrative processes digitally. From admission campaigns to course completion and even placement management is handled through an ERP system.   For whom is an online college management system built?   The system is obviously built for college campuses, which can handle colleges of e...

What are the key benefits of ERP for Accounting and Financial Management?

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By Pranjali Manore Enterprise Resource Planning software has become an unavoidable part of modern business. It presents a world full of business functionalities designed to address inventory requirements, manage production functions, quality of finished products, and oversee crucial business processes.    The advantages of ERP systems are many, but how does it benefit the accounting and financial management department in an organization?   Let's have a look.....   Integrate, and operate all your financial and accounting requirements with ERP:   The Accounting and Finance department in every business is necessary. The way they work can be different and unique, but the objective is almost the same in every case. Every financial manager aims at:   Improving the wealth. Profit margin Minimizing expenses promoting savings  Make sure about the safety of investments and optimum fund acquisitions Increasing the value of the ...

Your customer complaints are good for your business. Know why?

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 By Pranjali Manore Setting up a business is easy; satisfying the targeted audience is what makes your business difficult. Therefore, if you are planning a business, be prepared for unavoidable complaints from your customers. But, resolving their complaints and satisfying them completely can let you earn loyalty points and a significant boost in your profits. Customer complaints play a vital role in businesses. All business looks forward to making necessary improvements in their rendered services. What more could be better than a customer's feedback. Through his feedback, you get a direct idea of what your customer wants through his complaints. These complaints indeed tend to induce stress in a businessperson but play a positive role. If you want to keep your business growing, you must welcome the complaints as opportunities and not as stress givers. Consider your customers just as your child, like when the kid complains about the food, the parents take the essential step...

5 Ways CRM Software can help save a lot for your Business

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 By Pranjali Manore     Are you still using the traditional method of pen and paper to record customer conversations? Are you still noting customer contacts or printing documents and adding comments through pen? Or have you already adopted modern advertising methods such as social media and promoting business online? We can still find a high paper waste in many offices, which costs us both time and money.     We live in a world where technology is booming, so it is equally important for your business to be tech-savvy. For that, you need to know which gadget, tool, or app is best for your organization and improvise the firm's performance as a whole.    Implementation of Cloud-based CRM software is the key solution to all the above problems. CRM software helps you get more systematic and decreased costs in the office. To create exceptional customer service and loyal customers, we must save our time and money on administering paperwor...

Top 3 Trends Transforming ERP Software 2021

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 By Pranjali Manore                                                The year 2020 is about to end, and we all are waiting to forget and omit the year from our lives and move on. Despite the havoc wreaked by the global pandemic, the good thing that came out this year is the acceleration of digital transformation through all industries worldwide. As per some industry experts, the last six months have seen more digital transformation initiatives progress than in the last decade. An ERP is a natural foundation for digital transformation. This sudden, tectonic shift towards digitization is going to sprawl even further.    The efforts around embracing digitization have been ongoing for years now. However, the urgent requirement to digitize due to lockdown and remote working scenario has pushed it into full gear in 2020. With a full-throat move towards digit...

What are top 5 forecasted CRM trends in 2021?

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 By Pranjali Manore In recent years, CRM has evolved far beyond being just a tool for contact management to offer everyone in an organization.  As 2021 has already approached, we are ready to move ahead into the new decade and believe that key CRM trends will shake up the industry.   Below are some of our top predictions for CRM in the nearing year.   Artificial Intelligence is becoming a key part of CRM systems:  If there's one thing affecting all industries, it is artificial intelligence (AI). We're using a lot of AI than we might think in our daily lives and at work. As per Gartner's 2019 CIO Agenda survey, 14% of global CIOs have already deployed AI. It is predicted that AI associated with CRM activities will boost global business revenue by $1.1 trillion by the end of 2021.    1)      Fewer barriers for first-time CRM users: According to LinkedIn State of Sales 2020, 65% of sales professionals use CRM, and 97% c...